Charitable Hotels collects information in different ways from individuals who access the various parts of our Services and the network of affiliate websites accessible through or utilized by our Services. We use this information primarily to provide a customized experience as you use our Services and, generally, do not share this information with third parties. However, we may disclose personal information collected (i) if necessary for the provision of our Services, (ii) if we have received your permission beforehand, (iii) if specifically stated that we will, or (iv) in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.
Individuals may be asked to provide certain personal information when they use our Services including name, address, telephone number, billing information (such as a credit card number), and travel plans or arrangements. The personal information collected is used solely for the provision of our Services unless specifically stated otherwise. However, in instances where Charitable Hotels and a partner jointly promote or offer the Services, Charitable Hotels may provide the partner certain personal information to the partner for the sole purpose of allowing us and the partner to assess the results of the promotion or to offer the Services. In this instance, personal information may not be used by the partner for any other purpose. Charitable Hotels may also generate non-identifying and aggregate profiles from personal information. We may use this aggregated and non-identifying information to sell advertisements that appear on the Services or to enhance the Services.
When individuals send email inquiries to Charitable Hotels, the return email address is used to answer the email inquiry we receive. Charitable Hotels does not use the return email address for any other purpose and does not share the return email address with any third party.
We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our customer surveys is voluntary. We take the information we receive from individuals responding to our customer surveys and combine (or aggregate) it with the responses of other Charitable Hotels customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our Services to you, and to develop new services and products. This aggregate, non-personally identifying information may be shared with third parties.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to:
4323 N Mulberry Dr
Kansas City, MO 64116
Services and our affiliate websites have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining this information.
Charitable Hotels reserves the right to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner.